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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brad Vines

September 23, 2024

5  out of  5
rating by Brad Vines
"Like a good neighbor!!"
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Jacob Dinger

May 11, 2024

5  out of  5
rating by Jacob Dinger
"Rusty Haglers office is top tier. They always do everything they can to make insurance claims as easy as possible! Super friendly and respectful staff"
We responded:
"Appreciate the great review Jacob!"
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Dani Shewmaker

May 9, 2024

5  out of  5
rating by Dani Shewmaker
"State Farm of Nashville is one of the kindest, most helpful offices I’ve ever walked into! Rusty treats his customers like family and is such a pleasure to work with. His office staff is always so friendly and they do whatever they can to make insurance situations a breeze!"
We responded:
"Thank you Dani! "
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Deb Hoover

February 10, 2024

5  out of  5
rating by Deb Hoover
"My insurance company .all staff are really helpfull . They can answer all questions and help with your insurance needs."
We responded:
"Deb, we really appreciate your review!"
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Jerry Rogers

July 2, 2023

5  out of  5
rating by Jerry Rogers
"Great crew willing to help you with your Insurance needs of all kinds."
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Russell Sparks

August 3, 2021

5  out of  5
rating by Russell Sparks
"Best State Farm hands down. Hannah is always there to help when I need her! Couldn't ask for better service. Make sure to give her a call, she will fix you up!!!"
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Kristy Sanchez

July 21, 2021

5  out of  5
rating by Kristy Sanchez
"Great people! Great service!"
We responded:
"Thank you Kristy. We appreciate your business."
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Jedidiah Morrow

July 31, 2020

5  out of  5
rating by Jedidiah Morrow
"Mr. Rusty Hagler has put together a great team! With a very special emphasis on Mrs. Heather Cox! You’d be hard pressed to find a better insurance company and team!"
We responded:
"Jedidiah, thank you for your business and kind words. We appreciate you and all our customers. Heather, Hanna, Sandra, Bobbi, and Rusty"
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Gary Damon

July 26, 2020

4  out of  5
rating by Gary Damon
"Rusty is very personal and so is the staff been with SF for over 20 years"
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Gary “nomadz7777” Damon

July 21, 2020

4  out of  5
rating by Gary “nomadz7777” Damon
"Good neighbors"
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Lonnie Ballard

July 16, 2020

5  out of  5
rating by Lonnie Ballard
"Good dependable service!"
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LeonetteD SpencerFinley

February 24, 2020

1  out of  5
rating by LeonetteD SpencerFinley
"They put the wrong name on the check they gave me the run around about my titles when they knew that the car was totled they also charged to much for the car they totaled the car and was going to charge me 710.00 for 2006 and it was totled they to me they would fix it but when they picked it up they totaled it"
We responded:
"Hello Leonette. Our office tries hard to help making your claim's experience positive. I'm sorry you feel that things weren't handled properly. Please feel free to call our office at 870 845 4575 to discuss. Rusty Hagler, Agent"
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James Mccullough

December 9, 2019

5  out of  5
rating by James Mccullough
"The best insurance salesman around!"
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Yvonda Wall

August 8, 2019

5  out of  5
rating by Yvonda Wall
"Fast and friendly service"
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Terry Spears

June 26, 2019

5  out of  5
rating by Terry Spears
"Extremely nice people,"
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Tabitha Jones

June 21, 2019

5  out of  5
rating by Tabitha Jones
"State Farm in Nashville is an excellent company with amazing customer service. Their agents are always going above and beyond to make sure your claim is handled in a timely manner with the best customer care. I would recommend them to anyone!"
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Lena VanCamp

June 19, 2019

5  out of  5
rating by Lena VanCamp
"Rusty’s office is wonderful! His agents are very knowledgeable and efficient. Whenever I needed to file a claim, I was able to choose which body shop to use and my agent worked directly with the shop so I didn’t have to worry about a thing!"
We responded:
"Lena, thank you so much for your business. We value and appreciate all of our customers."